Is your machine in need of service?  From routine maintenance to emergency repairs, we’re here to help you!  Call 1-800-545-2883 (800-54LATTE)

If you have a question about your machine, don’t hesitate to call our Customer Service department.  We’ll be glad to answer your question and see what we can do over the phone to help you troubleshoot any difficulties. 

Our local service technicians are among the most highly trained in the industry, should your machine need some onsite repairs or doctoring up in our Seattle shop. 

If you are outside the Seattle area, allow us to recommend a trained technician in your area to handle all of your maintenance needs.  We partner with qualified service agents all over the country so that no matter where you are, a technician who knows your machine is a not too distant neighbor!